Ceva Support FAQs

Ceva Logistics has worked together with Tradeshift to bring you the following answers to Frequently Asked Questions.

Why does Ceva Logistics need a reference number on the invoice ?

Ceva Logistics requires these fields in your invoice in order to make sure that the invoice can be handled without any further contact, and that the supplier gets paid on time. ...

32 1 Created on 2018-01-29 15:41:49; Last updated on 2024-12-04 11:53:45

How can I test an integration?

In order to start an integration, please contact support. Note that you will be able to test your integration in our sandbox environment before going live. ...

21 0 Created on 2018-01-29 15:42:21; Last updated on 2022-07-01 13:00:49

Who do I contact for process questions?

Please contact : nathalie.comte@cevalogisitics.com ...

24 1 Created on 2018-01-29 15:43:02; Last updated on 2024-12-04 14:05:39

Who do I contact if the reference number is missing?

Please contact your Ceva Logistics branch which requested your services. ...

33 0 Created on 2018-01-29 15:43:21; Last updated on 2024-12-04 11:54:27

Who do I contact for technical inquiries?

If you couldn't find the answer to your questions on the support portal, you can get in touch with our support advocates here. ...

32 1 Created on 2018-01-29 15:43:52; Last updated on 2022-07-01 13:00:49

Three ways to invoice

Tradeshift has made it possible and easy for any business to invoice their customers - no matter the invoice volume. Depending on the volume of invoices you send, we recommend the following: 1-10 invoices a month: manual entry in the web interface. ...

45 0 Created on 2019-11-26 11:10:07; Last updated on 2022-07-01 13:01:11

PDF invoices to your Customer in 2 steps

1) Attach one or multiple PDF invoices to an email and send it to the unique email address that was generated.2) CloudScan will send you validation requests per invoice, where you are required to validate the electronic version of your PDF invoice(s) ...

43 0 Created on 2019-11-26 13:57:27; Last updated on 2022-07-01 13:01:11

Invoicing Ceva Logistics using EDI

Ceva Logistics encourages their suppliers sending a large volume of invoices (30 invoices a month) to do so in an integrated manner. This means connecting your internal ERP system to Tradeshift and enabling automatic document transfer using secure fi ...

32 0 Created on 2019-11-26 14:01:59; Last updated on 2024-12-04 11:55:55